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Helpdesk
Please visit our helpdesk if you wish to contact us.
Welcome to our Helpdesk

To enable us to assist you please provide the following information:

1.  When did you buy the fan?

2. Where did you buy it from?

3.  When did you purchase it?

4. What model do you have?

5. Have you followed the troubleshooting guide on our website (click on support link at bottom of this page)?

6. What is the problem?

NB:  We are unable to assist with any claims for fans not purchased from us or purchased prior to 2006 when we started operating the business.  For these please contact Hunter Inc. direct via their website.

Submit A Ticket

Choose the correct department to submit your ticket.

Tickets are answered as soon as possible. If you have not heard back in 24 hours please revisit the helpdesk as you may not have received the email notification.

Sales Department
Support Department

Submit An RMA Request

To submit an RMA (Return Merchandise Authorisation), please click on the link.

Please log in to view your tickets.